How to insatll and use the embroidery machine?

We have the English teaching manual and videos;All the videos about every step of machine Disassembly, assembly, operation will be sent to our customers.

What if I don't have export experience ?

We have reliable forwarder agent which can ship items to you by sea/air/Express to your doorstep.Any way, we will help you choosethe most suitable shipping service.

Can you provide the free shipping to sea port ?

Yes, we provide the free shipping to your convenient sea port.If you have agent in China, we can also ship it to them for free.

How is your technical support?

We provide lifetime online support through Whatsapp/ Skype/ Wechat/ Email. Any problem after delivery, we will offer you videocall anytime,our engineer will also go to oversea help our customers if necessary.

How can I make sure it's a securetransaction ?

Alibaba can protect buyers' interest, all of our transation will go through alibaba platform.As you do the payment, the money will go directly to Alibaba bank account.After we send your the items and you comfirm the detailed information, Alibaba will release us the money.

Can you get the the machine customized for us ?

Of course, brand name, machine color, designed unique patterns available for customization.

How to become your agent?

Contact us through Alibaba, we will give you the best price and look forward to your greetings.

What information may contain in my inquiry?

Your request your machine’s embroidery area /needle number /head number/head interval/other function need.

How to insatll and use the embroidery machine?

We have the English teaching manual and videos;All the videos about every step of machine Disassembly, assembly, operation will be sent to our customers.

Faq - embroidery machine

Nigute ushobora gushiramo no gukoresha imashini idoda?

Dufite igitabo cyigisha icyongereza na videwo; videwo zose zerekeye intambwe zose za mashini Gusenya, guteranya, gukora bizoherezwa kubakiriya bacu.

Byagenda bite niba ntafite uburambe bwo kohereza hanze?

Dufite umukozi woherejwe wizewe ushobora kohereza ibintu mukinyanja / ikirere / Express kumuryango wawe. Inzira zose, tuzagufasha guhitamo serivise nziza yo kohereza.

Urashobora gutanga ubwikorezi kubusa ku cyambu cy'inyanja?

Nibyo, dutanga ubwikorezi kubuntu ku cyambu cyawe cyoroshye.Niba ufite agent mubushinwa, dushobora no kubohereza kubuntu.

Nigute inkunga yawe ya tekiniki?

Dutanga ubufasha bwubuzima kumurongo binyuze kuri Whatsapp / Skype / Wechat / Imeri. Ikibazo cyose nyuma yo gutanga, tuzaguha videwo igihe icyo aricyo cyose, injeniyeri wacu nawe azajya mumahanga gufasha abakiriya bacu nibiba ngombwa.

Nigute nshobora kwemeza neza ko ari umutekano?

Alibaba irashobora kurengera inyungu zabaguzi, inzibacyuho zacu zose zizanyura kumurongo wa alibaba.Nukora ubwishyu, amafaranga azahita yinjira kuri konte ya banki ya Alibaba. Nyuma yo kohereza ibintu byawe hanyuma ukemeza amakuru arambuye, Alibaba izaturekura amafaranga.

Urashobora kubona imashini yatugenewe?

Birumvikana, izina ryirango, ibara ryimashini, ryashushanyijeho uburyo budasanzwe buboneka kubitunganya.

Nigute ushobora kuba umukozi wawe?

Twandikire unyuze kuri Alibaba, tuzaguha igiciro cyiza kandi dutegereje indamutso yawe.

Ni ayahe makuru ashobora kuba arimo mubibazo byanjye?

Icyifuzo cyawe imashini idoda / agace ka inshinge / numero yumutwe / umutwe intera / ikindi gikorwa gikenewe.

Nigute ushobora gushiramo no gukoresha imashini idoda?

Dufite igitabo cyigisha icyongereza na videwo; videwo zose zerekeye intambwe zose za mashini Gusenya, guteranya, gukora bizoherezwa kubakiriya bacu.